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Terms Of Service / Disclaimer

The website is owned by kindbodyplanet.com –  and is part of  ™ kindbodyplanet. UK.

Hello and welcome! This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and I care about making sure we both know where we stand. When you visit this website, use my services or purchase my products, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. By viewing this website or anything made available on or through this website, including but not limited to coaching, therapies, programmes, products, services, courses, packages, training and education, e-books, guides and instructions, opt-in gifts, free or paid downloads, videos, webinars, blog posts, vlogs, e-newsletters, consultations, emails, social media and/or other communication (collectively referred to as “Website”), you are agreeing to accept all parts of this Disclaimer.  All products and services advertised on this website are offered in compliance with U.K Consumer Law. Thus, if you do not agree to the Disclaimer below, STOP now, and do not access or use this Website.

General Disclaimer

1.FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.

On this website you may find:  including but not limited to coaching, therapies, programmes, products, services, courses, packages, training and education, e-books, guides and instructions, opt-in gifts, free or paid downloads, videos, webinars, blog posts, vlogs, e-newsletters, consultations, emails, social media and/or other communication (collectively referred to as “Website”) The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use.

2. NOT MEDICAL, MENTAL HEALTH, OR RELIGIOUS ADVICE.

My Rights & Responsibilities – I take lots of care to provide valuable information, however, I cannot be responsible for the use that you make of that information. Although I am a qualified advanced naturopathic nutritional therapist and multi disciplined complementary therapist and teacher in the lifelong learning sector, I am not a medical doctor, nor am I holding myself out to be a doctor/physician, nurse, physician’s assistant, advanced practice nurse, or any other medical professional (“Medical Provider”), psychiatrist, psychologist, counsellor, or social worker (“Mental Health Provider”), registered dietician or member of the clergy.  As a natural health practitioner and nutritional therapist and complementary therapist, we are here to provide you with support and motivation and tools to help you heal yourself. We support you and your immune system, to bring it into a more favourable situation so that healing may take place naturally. The information provided in or through my Website pertaining to you or any other aspect of your life is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. You agree and acknowledge that I am not providing medical advice, mental health advice, or religious advice in any way. Always seek the advice of your own or your child’s Medical Provider and/or Mental Health Provider regarding any questions or concerns you have about your or your child’s specific health or any medications, herbs or supplements you or your child are currently taking and before implementing any recommendations or suggestions from our Website. Do not disregard medical advice or delay seeking medical advice because of information you have read on this Website or any other linked to it. Do not start or stop taking any medications without speaking to your own or your child’s Medical Provider or Mental Health Provider. If you or your child have or suspect that you have a medical or mental health problem, contact your own or your child’s Medical Provider or Mental Health Provider promptly. The information contained on this Website has not been evaluated by the MHRA UK OR Food and Drug Administration. 

Visitor responsibilities – You aim to accurately represent the information provided to us on or through our Website. You acknowledge that you are participating voluntarily in using our Website and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from my Website to your life, family or business. Please be aware that any information provided on this ‘website’ is for general information only. This information may not apply or could potentially be harmful to people in specific circumstances, so please seek medical advice before acting on this information to ensure your own safety, particularly if you have a medical condition or take any medications.  Your health, safety and wellbeing are incredibly important. You are expected to use common sense when accessing the information on or downloaded from this website and take responsibility for your own health, safety and wellbeing. It is your responsibility to determine whether the recommendations made are safe and suitable for you. You should make independent enquiries before deciding that the information applies to your circumstances. Please check with your primary health provider for further advice if you are unsure.  Please contact kindbodyplanet if you have any doubts or questions about the suitability of any general, nutritional, herbal or lifestyle advice provided on this website.

3. NO GUARANTEES.

My role is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.

4. TESTIMONIALS.

Any testimonials and results I display on this website are based on my experience and that of my previous clients. I present real world experiences, testimonials, and insights about other people’s experiences with my Website for purposes of illustration only. The testimonials, examples, and photos used are of actual clients and results they personally achieved, or they are comments from individuals who can speak for my character and/or the quality of my work. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results; rather, these testimonials represent what is possible for illustrative purposes only. I may modify the information provided on this website at any time, including altering or deleting it without notice.

5. EXTERNAL LINKS – NO ENDORSEMENT

From time to time I may provide links to third party sites. I am not responsible for any content or information provided on these sites, and the links are solely for your information or entertainment. References or links in my Website to the information, opinions, advice, programmes, products or services of any other individual, business or entity does not constitute my formal endorsement. I am merely sharing information for your own self-help only. I am not responsible for the website content, coaching, therapies, programmes, products, services, courses, packages, training and education, opt-in gifts, free or paid downloads, videos, webinars, blog posts, vlogs, e-newsletters, consultations, emails, social media and/or other communication or services of any other person, business or entity that may be linked or referenced in my Website. Conversely, should my Website link appear in any other individual’s, business’s or entity’s website, program, product or services, it does not constitute my formal endorsement of them, their business or their website either.

6. AFFILIATES

From time to time, I may promote, affiliate with, or partner with other individuals or businesses whose programmes, products and services align with mine.  In the spirit of transparency, I want you to be aware that there may be instances when I promote, market, share or sell programs, products or services for other partners and in exchange I may receive financial compensation or other rewards. Please note that I am highly selective and I only promote the partners whose programmes, products and/or services I respect. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such programme, product or service is appropriate for you. You are assuming all risks, and you agree that I am not liable in any way for any programme, product or service that I may promote, market, share or sell on or through my Website.

7. INTELLECTUAL PROPERTY

The content of this website has been written by me, or licensed to me for my use,  unless there is another source acknowledged. Everything is protected by copyright. I own the copyright and/or hold the license rights, however, I also appreciate that content is there to be shared. So if I have written or posted something that you would like to share, either on this website or a social media post, please make sure you contact me for usage rights and do not simply pass it off as your own work.  The information on this website is for personal and non-commercial use only. All content may not be sold or copied without written permission.  If you believe in any way that I have inadvertently infringed on your copyright or trademarks, registered or unregistered, please contact me to discuss the issue.

8. DOWNLOADS

This site may offer paid and free downloads. While every effort is made to ensure these downloads are safe, I am not responsible for any viruses or other damage which might occur as a result of you downloading material from this site.

9. ASSUMPTION OF RISK

As with all situations, there are sometimes unknown individual risks and circumstances that can arise during use of my Website that cannot be foreseen that can influence or reduce results. You understand that any mention of any suggestion or recommendation on or through my Website is to be taken at your own risk, with no liability on my part, and you agree to assume all risks.

10. LIMITATION OF LIABILITY

By using this Website, you agree to absolve me of any liability or loss that you or any other person may incur from use of the information, products or materials that you request or receive through or on my Website. You agree that I will not be liable to you, or to any other individual, company or entity, for any type of damages, including direct, indirect, special, incidental, equitable or consequential loss or damages, for use of or reliance on my Website.

11. INDEMNIFICATION AND RELEASE OF CLAIMS

You hereby fully and completely hold harmless, indemnify and release me and any of my agents, consultants, affiliates, joint venture partners, employees, shareholders, directors, staff, team members, or anyone otherwise affiliated with my business or me from any and all causes of action, allegations, suits, claims, damages, or demands whatsoever, in law or equity, that may arise in the past, present or future that is in any way related to my Website.

12. ERRORS AND OMISSIONS.

Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. You agree that I am not responsible for the views, opinions, or accuracy of facts referenced on or through my Website, or of those of any other individual or company affiliated with my business or me in any way. Because scientific, technology and business practices are constantly evolving, and the technical creation of this site may involve external parties, you agree that I am not responsible for the accuracy of my Website, or for any errors or omissions that may occur..

13. CLIENT PATIENT  RELATIONSHIP

All content and information on this website is for educational and informational purposes only, does not constitute medical advice and does not establish any kind of patient – client relationship by your use of this website or anything contained herein. A patient – client relationship with you is only formed after we have expressly entered into a written agreement with you, that you have signed and dated including our fee structure and other terms to represent you in a specific matter. Although we strive to provide accurate general information, the information presented here is not a substitute for any kind of professional advice, and you should not rely solely on this information. Always consult a professional in the area for your particular needs and circumstances prior to making any professional, legal, health, fitness, medical, financial or tax related changes.

14. Specific Disclaimer – This disclaimer relates to Naturopathic Nutritional Consultations and associated plans, therapies or products.

As a Naturopath / Nutritional Therapist / Complementary therapist, I provide consultations which include thorough questioning,  and may include examinations such as iridology, height, weight, b.p. and tongue & nail check, and treatment plans. If your plans include body treatments such as aromatherapy massage and sports massage the consultations may include postural assessments and/ or oils suitability.  Treatment plans may include natural remedies such as herbs, flower essences, herbal infusions/teas, herbal creams, scrubs, oils and supplements, as well as dietary advice and meal planning, and lifestyle recommendations. My intention is to support you while creating the right environment for the body, mind and spirit to come back to homeostasis.

My Responsibility

  • I am qualified as a Naturopathic Nutritional Therapist, with an Advanced Diploma of Naturopathic Nutritional Therapy with the Nutritional Healing Foundation UK.  
  • I am also further qualified as a Certified Nutritionist through the Bodymind Institute USA and hold further diplomas in Raw food and Plant-based Coaching and Cooking.
  • I am a qualified Multi-disciplined Complementary Therapist in mind, body and spirit modalities through various institutions in the UK, USA and Australia and can provide information on request. 
  • I am a qualified Sports Massage therapist (UK)

I am a member of:

  • The A.NP. (Association of Naturopathic Practitioners UK),
  • The FNTP (Federation of Nutritional Therapy Practitioners) 
  • The Plant Based Health Professionals UK. 
  • British Holistic Medical Holistic Association.
  • I hold an Award in Education and Training for further education.
  • I am CRB checked and Insured to provide natural medicine and complementary services and products.

Your responsibility

During a consultation, I need to find out as much as I can about you, your current health and your health history in order to make the safest and most effective treatment plan for you. To get a holistic overview, I will need to ask a lot of questions about things such as symptoms, illnesses, body systems and processes, mental health, current living situation and family history. You must ensure that you disclose what medications and other natural medicines and supplements you are taking. I need to know if you are using the oral contraceptive pill or other hormonal or nonhormonal forms of birth control, including IUDs. I need to know if you stop, start or make changes to any pharmaceutical medications, herbal medicines or supplements during treatment. I need to know if you are taking or have previously taken any drugs – pharmaceutical, recreational, legal or illegal. This information is important so that I can understand and mitigate any potential interactions with the natural treatments I introduce.  I need to know about any allergies and intolerances you have. I need to know if you have any current medical issues or past medical issues. I need to know if you are pregnant, trying to become pregnant or are breastfeeding, and I need to be informed if your situation or health status changes during the course of treatment, especially if you become pregnant, decide you want to become pregnant, discover a new symptom, develop an illness or if anything else changes since our last consultation. You need to notify me immediately if you experience any worsening symptoms or any unpleasant or unwanted side effects or reactions after commencing each new or recurring herbal plan, supplement or other treatment course. These unpleasant or unwanted side effects may include digestive disturbance, nausea, vomiting, diarrhoea, constipation, pain, headache, fatigue, dizziness, lethargy, hives, breathlessness, swelling or tingling of the tongue or any other body part. Reactions may indicate a sensitivity or allergy to a product or therapy, so it is your responsibility to notify me immediately so we can rectify or cease that particular treatment.

I assume that the answers and information you provide me with are true and accurate. If for whatever reason you have not provided accurate information please contact me directly and notify me. Sometimes there is a lot to remember and share, you may feel embarrassed or just simply forget so please notify me as soon as you realise that you have left anything out as it is essential for me to have all the accurate information on your health status and history.

It is important you do not take any other supplements during the course of our treatment without checking the safety and compatibility of your current protocol. Please contact me before purchasing or taking any natural herb or nutritional supplements so we can discuss the safety with your current protocol. My clients need to be aware and understand that I am not a medical practitioner and I cannot diagnose or cure any medical condition or illness. I do not claim to guarantee results even if I have had success with another client in a similar situation to theirs who’s symptoms or illness has improved. 

Problems

Even though products are natural doesn’t mean they are always safe. Herbal and natural remedies can be dangerous if used incorrectly. Herbs, vitamins and minerals have a safe and therapeutic dosage range which needs to be adhered to. Please use natural remedies only as instructed to ensure your safety. In addition, although we may talk about personal problems and mental health, and we do provide supportive programmes for self care, self love, positive mindset, loss, anxiety, grief etc please note this is not a substitute for therapy or counselling, especially if you are feeling very depressed, struggling to carry out normal everyday functions or having suicidal thoughts. This requires immediate specific care. I highly recommend seeing a primary care doctor, counsellor, therapist or similar if you would like some extra support in this area. This will likely be highly complementary to your naturopathy sessions and treatment.

15. ADDITIONAL – PRODUCTS, PROGRAMMES, COURSES – FITNESS NUTRITION  / EXERCISE  PROGRAMMES

JulieAnne Tulley and / or Kindbodyplanet  (“creator”) of both free and paid posts, downloads, coaching, programmes, courses, training, education, blogs, vlogs, podcasts and eBooks herein referred to as (“products or services or resources”) are intended for educational and informative purposes only and are not intended to serve as medical or professional advice. 

You should consult your physician or other primary health care professional before starting this or any other health, exercise, fitness or nutritional programme to determine if it is right for your unique needs. Do not start a new diet, exercise or nutrition plan, stop or change medication without first consulting your medical physician. This is particularly true if you (or your family) have a history of high blood pressure or heart disease, or if you have ever experienced chest pain when exercising or have experienced chest pain in the past month when not engaged in physical activity, smoke, have high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in physical activity or diet. Do not start this or any other health, exercise, fitness or nutritional programme if your physician or health care provider advises against it.

If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, or during diet change, you should stop immediately and consult with both your medical doctor and kindbodyplanet. This site and content from its Creator offers health, exercise, fitness and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment.  If you have any concerns or questions about your health, you should always consult with a physician or other primary health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site or any other site which is linked to this site or contained with any link within a linked site.  The use of any information provided on this site is solely at your own risk. 

Developments in medical research may impact the health, fitness and nutritional advice that appears here. No assurance can be given that the advice contained in this site will always include the most recent findings or developments with respect to the particular material. If you are in the UK please call 999 if it is a medical emergency. Otherwise please seek immediate advice from 111 or your G.P.

16. PAYMENT TERMS

Forms of Payment – Payment for services or products are made online through my website via Stripe or Paypal. Consultations are to be paid for at the time of booking and additional costs for supplements, additional therapies tests etc are to be paid for before the consultation ends. All extended programmes are payable at the time of booking.

Payment Plans – I do not offer payment plans at this time, however, if this interests you please contact me to discuss options.

Security Policy – I accept online payments through Stripe and Paypal. Please look at their websites directly for their current privacy/security policies.

17. SHIPPING AND DELIVERY

Shipping 

Shipping for personalised herbal tinctures, flower essences, teas and creams that I personally make up for you, will be free of charge when recommended through a consultation. If any repeats of herbal tinctures, flower essences, teas and creams that I personally make up for you are sold without a consultation, they will be shipped at cost to you.  I will ship through Royal mail and the standard shipping costs and times will apply. If you require something on express delivery these costs will be applied. Collection of products in person can be arranged.

If you are ordering supplements or tests that I do not hold in stock, I will create an order for you and postage will be set at their prices, of which you will always be informed ahead of processing your order. If you have any questions regarding this please email me or discuss in person at your appointment.

Delivery

Digital Downloads

Free and paid digital downloads will be delivered via email. Please check your spam/junk or promotions folders in case the email has accidentally ended up there. If there are any issues with the download, please contact me. 

Consultations, Coaching and Therapies

Please see frequently asked questions for full details how the Consultation delivery will work. It forms an integral part of this disclaimer. It may be online or in person at our clinic and will depend on whether you are having physical treatments as well. Our first appointment for a consultation will be approx 90 mins. And follow ups approx 45- 60 minutes.

18. CANCELLATION POLICY

I have a strict 24-hour cancellation policy. If you have to cancel your consultation for any reason, please give me as much notice as possible.  If your consultation is missed or cancelled with less than 24 hours notice, then 50% of the consult fee will be charged as we are unable to fill this appointment.  Since payment for the consultation is taken at the time of booking, the remaining 50% will be refunded to you.

19.RETURNS POLICY

Change of mind  

I do not offer a refund for change of mind for any services, packages or products or for naturopathic remedies including nutritional or herbal tinctures, flower essences, teas, herbal creams, salts, scrubs etc or supplements. So we encourage you to please read all descriptions before ordering and purchasing and choose carefully. Digital products are by nature immediately delivered and accessible and are therefore understandably non refundable, so again we ask that you please read all product descriptions before purchasing. If you have any questions please contact us, we are here to help and guide you to the correct option for you.

Order fulfilment policy.

In the unlikely case that you have paid for an item from our own product range that becomes unavailable, I will give you the option to be refunded for the item or wait for the item to become available again.

20. CONSUMER GUARANTEES

Minor Problem

You may receive products via postal delivery. If there is any damage to your products in transit you will need to notify me immediately and send photographic evidence of the damage. I will arrange a replacement for you as soon as possible at no extra cost to you. Some herbal or oil items are stored in glass bottles which are fragile and easily damaged. If you accidentally drop or break an item, you can order a replacement but this will be at full price plus shipping. I will send your order asap after receiving it from yourself.  

In the situation that I am unable to attend your scheduled consultation for any reason, I will do my best to give as much notice as possible and reschedule your appointment to a mutually beneficial time. If the reason is due to myself falling ill and the illness continues for a considerable time, I will place the consultation on hold for the time being until I am fit to reschedule. If the internet cuts out during an online consultation, I will call your phone and continue our consultation via phone call. Any time delay between contact will be added on to the total consult time so there is no loss of time.

If the online payment system is not working, I will ask you to make payment via direct bank transfer for your consultation and/or products.

If you have purchased or signed up for a digital download or product that you haven’t received within 24 hours, please check your email spam/junk/promotions folders in case it has accidentally ended up there. If you still can’t find it, please contact me and I will find a solution. If a digital download or link doesn’t work or a PDF doesn’t open, please contact me and I will find a solution.

Major Problem 

If an allergic reaction occurs due to taking a natural medicine, cease taking immediately and firstly seek medical advice if needed. As soon as you are then able please contact me to discuss and organise an alternative remedy for you.

Recall- In the rare occurrence that a herbal medicine liquid, product or nutritional supplement is recalled and deemed unsafe, I will contact you immediately to cease the consumption of the specific product. You will have a new bottle or product issued to you as soon as possible and I will provide a 20-minute follow up consultation free of charge if there are any health concerns or questions as a result from this recall. In the situation where a herbal medicine or supplement is faulty or suspected to be unsafe, please contact me immediately to discuss and I can organise a replacement if needed.

Specific Terms of Sale

Your nutritional supplements, herbal tinctures and nutritional and exercise plans are recommended or made up specifically for you and your needs only. They must not be shared with others. I do not offer refunds for services provided or products purchased.

RESPECTFUL COMMUNICATION

My website and social media channels are a place of compassion and kindness, where we also welcome your interaction, but we ask that you please use respectful and kind behaviour when commenting. This is a place of healing. Comments that are found to be rude, offensive or unacceptable for any other reason will be removed.

THIRD PARTY CONTENT AND COLLABORATIONS

I enjoy working with other beautiful souls, health professionals, creatives, business owners and experts in the health and wellness / plant based / Vegan industries and encourage us to support each other. From time to time I may publish guest posts on my blog written by others or create posts, services and products with others. Although the information expressed in guest blogs represents their own opinion, I will oversee any content that is written before publishing on my website. If you would like to contribute to the kindbodyplanet blog, vlog or podcast please contact me so we can discuss this. If you would like to work together and collaborate on projects, products, ideas please feel free to contact me and let’s chat.

JURISDICTION AND RESOLUTION

Jurisdiction

KindBodyPlanet is located in Nottingham, England. This agreement is subject to the governing law of England.

Negotiation

If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and I agree to make a genuine effort to resolve the dispute through negotiation and Kind discussion.

By using this Website you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact me at [email protected]

This disclaimer may be changed or updated at any time to reflect the changes in our business and for health, safety and legal purposes, please check back regularly to see any updates.